Return and Refund Policy – BenchWarmers Nepal

We aim to ensure your satisfaction. Our policy:

  1. If the product is faulty or not as described, you may request an exchange within 7 days of delivery.

  2. If dissatisfied, we offer a full refund if claimed within 7 days of purchase.

  3. Refunds are processed within 3–5 business days after return verification.

  4. Customized products won't be exchanged or returned unless it is damaged during delivery.

  5. To initiate a return, contact [email protected] or call 9849404135.